Please note, WE DO NOT DELIVER USING A HI – AB CRANE. Deliveries are made using a vehicle equipped with a tail lift and pallet truck. For this type of delivery to happen, you must insure the area of off load must be a flat hard standing surface. The pallet trucks are manually operated so cannot be operated on loose ground i.e. Grass or Gravel. Please read the following checklist to make sure your delivery will go ahead smoothly.
Have you given the correct address, postcode and contactable telephone number? If you have provided a landline number please also provide a mobile number you can be contacted on as well.
Is access to the delivery point suitable for the size of the delivery vehicle? This also means any roads leading to the delivery point. For example weight limit restrictions, overhanging trees and narrow roads. An 18 Tonne vehicle is approximately the same size as a refuse collection vehicle.
Is the off load point a level surface of hard standing so the goods can be offloaded by the tail lift?
As a company, we can only guarantee kerbside delivery. If this can only be made due to your property been unsuitable i.e. Grass or gravel driveway, will somebody be in on the required delivery date to sign for the goods.