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to most UK postcodes*

*some items may carry a charge

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Returns Policy

Bulk Bags and Pallets

UK Landscaping & Building offer a 21 day return policy on all deliveries. These must be in there original condition of delivery and in the same place the goods were left. The packaging must be intact and the products not used.

Once the product has been returned to ourselves, we will refund you the original cost you paid for the goods, subject to the following:

  • You the customer, will be responsible for the haulage costs for the original delivery.
  • You the customer, will be responsible for the costs of returning the goods to ourselves.

These charges will vary subject to the delivery postcode, so will be charged accordingly.

Should a re delivery need to take place due to your property breaking our delivery terms and conditions, a charge will be made before the goods are re delivered.

 

UPVC Products

Any UPVC products supplied by UK Landscaping & Building which are either defective in material or not as original order, will be refunded or replaced with no extra costs.

In cases where an order needs to be cancelled or returned, a 20% re stocking fee will be charged. The goods will have to be either returned by you (the customer) or the local branch may offer a collection service at a cost. This various from location so may not be applicable.

The returned items must be in perfect ‘as new’ condition, therefore cellophane protection should not be removed, goods should not be cut or drilled, fittings must not have been fitted. If this is the case then the 20% re stocking fee will be applied then a refund will be actioned.

 

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